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111beat FAQ — Frequently Asked Questions & Answers

From app downloads to withdrawals, payment methods, bonus wagering, and registration — all your common questions about 111beat answered in plain language.

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App download & installation

Yes, 111beat is available on both Android and iOS. To download it on an Android phone, follow these steps:
  1. Go to your phone's settings and enable "Unknown sources" or "Install unknown apps" (since the app isn't on Google Play, it's available as a direct APK file)
  2. Visit 111beat.click in your browser and tap the Android APK download link
  3. Once the download is complete, open the file and tap "Install"
  4. Once installed, log in with your existing account or create a new one
iOS users can search for "111beat" on the App Store and install it directly. The app is completely free.
Downloading the app means faster logins, push notifications, and quicker game loading on mobile data. For any app-related issues, Help Center Contact us.
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Customer Support & Contact

111beat members have three ways to get in touch:
  • Live Chat: Help Center page and click the chat button — it's active 7 days a week, 24 hours a day, with support available in Bangla. An agent typically responds within 2–5 minutes.
  • Email: Send us a detailed message at support@111beat.click. For complex matters, email is the best way to reach us. You can typically expect a reply within 2–6 hours.
  • Help Center Knowledge Base: Help Center We have plenty of guides and resources available — many issues can be resolved on your own without needing to chat with us.
For urgent issues (such as a locked account or suspicious login), use live chat — it's the fastest option. For general queries, email works just as well.
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Cancelled or abandoned matches

When a match is cancelled or abandoned, 111beat generally follows these rules:
  • Match fully cancelled: If a match is cancelled before its scheduled start time, all bets are voided and the full stake is returned to your account — usually within 24 hours.
  • Abandoned matches: If a match is abandoned after it starts but before the required overs or time have been completed, the relevant sport's rules (such as the DLS method in cricket) may apply — once an official result is declared, that result stands as final.
  • Suspended & rescheduled matches: If a match is postponed and played within 48 hours, your bet generally stands. If it doesn't take place within that window, the bet is voided.
In an accumulator bet, if one event is cancelled, that selection is given odds of 1.00 and the remaining bet continues as normal.
If you have a question about the settlement of a specific match, Help Center Please provide the match name and bet ID.
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Withdrawals & Payouts

Withdrawing from 111beat is straightforward. Just follow the steps below:
  1. Log in to your account and go to the "Withdraw" option from your dashboard
  2. Choose your preferred payment method (bKash, Nagad, Rocket, bank transfer, etc.)
  3. Enter withdrawal amount — minimum ৳500
  4. Confirm your mobile number or bank account details
  5. Click the "Withdraw" button — confirm with your OTP
Processing Time:
  • BKash / Nagad / Rocket: Typically 15–30 minutes
  • Bank transfer: 1–3 business days
  • USDT (Crypto): 30–60 minutes
Incomplete KYC verification can delay large withdrawals. Getting your NID-based KYC done in advance will make the process significantly faster.
You cannot withdraw while an active bonus wagering requirement remains unfulfilled — complete the bonus conditions first. For more details, Payments page View.
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Payment Methods

111beat supports several payment methods for Bangladeshi members:
  • Mobile Banking: bKash, Nagad, Rocket — the most popular and fastest options, available for both deposits and withdrawals. Minimum deposit: ৳300.
  • Credit/Debit card: Deposits via Visa and Mastercard are accepted. Minimum deposit: ৳500.
  • Bank transfer: You can deposit or withdraw larger amounts directly through your bank account. Processing may take 1–3 business days.
  • Cryptocurrency: Deposits and withdrawals are available via USDT (TRC-20 and ERC-20). Transactions are typically confirmed within 30–60 minutes.
Your withdrawal method doesn't have to match your deposit method — as long as your KYC verification is complete, you can withdraw via any supported method.
To see the full up-to-date list of payment options and limits, payments page Go.
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Bonus Wagering

A wagering requirement is the total amount you need to bet before you can withdraw bonus funds. It's in place to prevent bonus abuse.

Here's an example to make it clear:
Say you deposit ৳1,000 and receive a ৳1,000 bonus under the 100% offer. If the wagering requirement is 10x, you'll need to place a total of ৳10,000 in bets before you can withdraw the bonus.
A few important things to note:
  • Sports Betting typically requires bets to be placed at a minimum specified odds (e.g., 1.60+)
  • Casino slots generally count 100% toward wagering, though some games may contribute less
  • Wagers on Live Casino games may count partially or not at all
  • Wagering requirements typically have a 7–30 day window — any unmet bonus will be forfeited once the deadline passes
Each bonus may have its own terms and conditions — to view the latest terms, promotions page Go.
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Creating a new account

Registering on 111beat is completely free and usually takes under 2 minutes. Here's what you'll need to sign up:
  • Full Name — must match your national ID exactly
  • Mobile Number — Bangladeshi number (in 01X-XXXXXXXX format) — your OTP will be sent to this number
  • Email Address — Use an active email address, as your account verification link will be sent there
  • Date of birth — you must be 18 or older
  • Password — use a strong password with at least 8 characters, including numbers and special symbols
After registration, a verification code will be sent to your mobile or email. Enter the code to activate your account, and you'll be ready to make your first deposit and claim your welcome bonus.
If you have a promo code, enter it during registration — it cannot be applied afterwards. For a full registration guide, visit On the registration page Go.

💬About the 111beat FAQ

This page brings together the most frequently asked questions about using 111beat. Every answer is written in plain English with real use cases in mind.

The 111beat FAQ page is updated regularly — new features and rule changes are added here as they happen. If you can't find the answer you're looking for, reach out directly via Help Center Get in touch with our team.

Many people in Bangladesh have concerns about online gaming — particularly around payment security, bonus terms, and withdrawal times. 111beat keeps all of this transparent. All deposit and withdrawal information payments page, bonus details promotions page and safe gaming guide Responsible Gaming page available.

The information on this FAQ page is provided as a general guide. Rules may vary depending on the specific situation. For a final decision, please refer to the latest Terms & Conditions Read.

What you should know about 111beat

Platform highlights at a glance

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Fastest Withdrawal

Withdrawals via bKash and Nagad are typically processed within 15–30 minutes. Completing KYC verification can make it even faster.

15–30 minutes bKash / Nagad
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Welcome bonus

New members get a 100% bonus on their first deposit. Full bonus terms are available on the promotions page.

100% Bonus For new members
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Secure Transactions

All transactions are secured with 256-bit SSL encryption. KYC verification adds an extra layer of protection to your account.

SSL Secured KYC Verification
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Mobile app

111beat app is available on both Android APK and iOS App Store — download it for free.

Android APK iOS App Store
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Bangla Support

Our Bangla-speaking support team is available 24/7 via Live Chat. You can also reach us by email in Bangla.

24/7 Live Chat Chat in Bangla
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Responsible Gaming

Deposit limits, loss limits, session timers, and self-exclusion — five protection tools, all free to use.

5 Safety Tools Stay in control

Can't find an answer? Contact us directly

Live Chat

For immediate assistance, live chat is the fastest option. Available in Bangla, 7 days a week, 24 hours a day.

Start Chat

Email Support

For complex matters, write to us in detail by email. We typically respond within 2–6 hours.

support@111beat.click

Help Center

Guides, tutorials, and a knowledge base — find solutions to many issues on your own.

Visit the Help Center

The most frequently asked questions by 111beat users

Members using online gaming platforms in Bangladesh most commonly ask about three things — payments, bonuses, and security. 111beat maintains full transparency across all three. All payment options and limits payments page are clearly stated, and every condition of the bonus promotions page are clearly listed, and the account security guide can be found on the login page.

The most common question from new members is — "How do I make my first deposit?" The answer is simple: Register , verify your account, then select the deposit option from your dashboard. You can start from as little as ৳300 via bKash or Nagad — and get a 100% bonus on your first deposit.

Bonus wagering confuses a lot of people. Simply put — bonus funds cannot be withdrawn directly. You need to place bets with them and meet a specified total wagering requirement before you can cash out. This is standard practice across the industry, and it's precisely what allows 111beat to offer genuinely higher bonus amounts. Terms can vary from one bonus to another, so it's always a good idea to read the conditions before claiming any bonus.

Another common Sports Betting question is what happens when a match is cancelled. Under 111beat's policy, stakes are refunded for cancelled events — though for matches abandoned mid-way, the official ruling is followed. For details on how such settlements are handled, always Terms & Conditions are available in full.

Got your answers? Start playing now

Registration on 111beat is completely free. Get a 100% bonus on your first deposit and dive into thousands of games right away.

100% Welcome Bonus Register in just 2 minutes bKash / Nagad accepted 24/7 Bangla Support
Register Now Log In
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Responsible Gaming: For gaming entertainment, not addiction. 18+ only. Learn more about responsible gaming.
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